As society is digitized and automation is consolidated in the workplace, so-called “soft skills” or soft skills begin to gain relevance. You only need to take a look at the job offers in any online search portal.
The ads for positions of responsibility, vacancies open to those who will make the decisions in the company and even the most technical positions, such as engineers, data scientists or big data analysts, require professionals with soft skills.
Technology recovers the importance of soft skills
Well because they lost it in some professions, or because they never got it, soft skills were relegated to the shadow of other more technical, academic and “hard” skills. But something is changing. Today the focus is once again placed on this type of capabilities that humanize the workplace and differentiate people from robots.
Millions of jobs begin to be destroyed by advances such as artificial intelligence or machine learning; however, many others are created simultaneously in the process. Today the machines are responsible for repetitive tasks, checks, data entry, analysis, graphics and report writing … but there are still responsibilities for humans.
All are related to the skills that differentiate them from automatons, which must be recovered, cultivated and grown by those who are already active and, of course, also those who are preparing to enter the labor market for the first time.
But what skills are needed to navigate in this moment of change in the economy? How will humans create value in an increasingly automated world?
Soft skills in an automated world
Before reviewing which of these soft skills may be more necessary in a world where digitalization and automation are the new norms, it should be noted that, despite the transformation of the markets, there are still roles where coexistence with machines that make the Human work is minimal.
A recent Oxford study collects them, making a classification based on the automation potential of different positions. There it can be seen that, while the work of a teacher, microbiologist, CEO or dentist only present between 0.4 and 1.5% chance of automating; Other professions, such as credit analyst, legal secretary, accountant or telemarketing professional are above 94%, reaching 99 in the latter case.
While it may be daunting to think about the role of automation in the future, it should be prudent and start thinking about how to improve the CV. What can be offered beyond the current set of skills and competencies?
By making this reflection, it becomes easier to prepare for future success in a world where more and more jobs will be automated.
One of the ways to achieve goals is to start by developing soft skills. Among the soft skills that should prioritize any professional are the following:
1. Ability to communicate.
2. Ability to work in a team.
3. Resolution of complex problems.
6. Know how to listen.
7. Critical thinking.
8. Decision making.
9. Negotiation skills.
10. Sense of humor.
The human touch is the best recipe for success in any profession. And, to achieve this, it is necessary to focus on developing skills in areas that machines will not address effectively, such as any of those related to emotional intelligence. Do you think you could stand out for your soft skills or is it time to start working on them?